Why Is Printer Showing Offline – A known problem with many Windows print drivers is that the printer will randomly go offline and the printer and device box will show the printer grayed out and offline.
This behavior is partly due to Windows enabling SNMP in the driver by default. SNMP, or
Why Is Printer Showing Offline
“Simple Network Management Protocol” is a protocol used to monitor and control network devices such as switches and routers and other network peripherals such as printers.
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This problem can occur if SNMP on the WAN and LAN is blocked by gateways or router rules, and also by the power-saving modes built into most printers, when the printer goes to sleep or hibernates certain aspects that SNMP, which monitors the connection, informs Windows , that the printer is offline, so jobs will pile up and not go through.
If you are in a large enterprise network that spans many complexes or sites, the most likely problem is SNMP blocking.
Users may have found that resetting the print spooler in the SERVICES section causes jobs to run. It works, but it’s annoying and cumbersome and causes a lot of problems if the printer is shared from a Windows server.
The easiest way to prevent this behavior is to disable SNMP in the driver, as it is not really needed.
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Here are the steps to enable SNMP in Windows 7. The process should be roughly the same for all other versions of Windows.
Step 1: Go to Devices and Printers from either the CONTROL PANEL or the START menu if you are using Windows 7 or Windows 8.1.
Step 2: Find the printer icon for the affected printer and right-click on the printer and select PRINTER PROPERTIES.
Step 3: While in the PRINTER PROPERTIES dialog box, select PORTS at the top and find the port associated with your printer. The correct printer name should be listed next to the PORT type.
How To Fix Offline Printer Problem On Mac
Step 4: Click on CONFIGURE PORT and then the port settings dialog will appear and at the bottom there should be a setting for SNMP. Uncheck the box next to SNMP. Click OK and then click CLOSE on the base PORT field. You should be back in the Devices and Printers box. If it works, the printer will go from offline and gray to online.
Step 5: The printer should now be online and not grayed out. You can check the functionality on the test page. This software will keep your drivers running and protect you from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
Many Windows 10 users have reported printer connection issues and a bug that can set active printers offline even when they are connected and fully functional.
The error usually occurs when talking about network printers, but home users with a direct connection to their printer have also complained.
Offline Printing And Exporting Jobs
We will solve this problem like most connection related problems, because in most cases there is a simple explanation of the problem.
It should be noted that different manufacturers have their own diagnostic software that can tell the user what problems are occurring (
If your printer manufacturer gave you this feature, we recommend that you take full advantage of it. More often than not, it will point you in the right direction to find solutions to your problems.
There are many problems that can occur with your printer and in this article we will cover the following problems:
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Unfortunately, most of the time it can’t tell if the printer is really offline or if it has connection problems or printing errors. They can occur when:
If you don’t have the necessary computer skills to manually update/repair your drivers, we strongly recommend that you do it automatically with DriverFix.
With DriverFix, you’ll update your printer driver faster than you can say Printer Offline Error! It also fixes all other drivers.
Message may appear if you are using a network printer and a VPN. To resolve this issue, it is recommended to disconnect from the VPN and try to access the printer again.
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To use the VPN and the printer, you must connect the printer directly to the computer with a USB cable.
Alternatively, you can fix the problem by modifying your VPN configuration and allowing access to your local network.
You can also use other effective VPN software that won’t interfere with your printer connection while maintaining your online privacy. So choose wisely from the best VPNs for Windows 10 PC.
Some computer problems are difficult to fix, especially when it comes to corrupt caches or missing Windows files. If you are having trouble fixing the error, your system may be partially corrupted. We recommend that you install Restoro, a tool that will scan your machine and identify the fault.
How To Fix A Network Printer Showing Offline
Note: If you are using a wireless printer, you should try to connect to its IP address. To find out its address, go to Control Panel, then click Devices and Printers, right-click the printer, and select properties.
Note: Keep in mind that this may not be a permanent solution, so if the problem reoccurs, you’ll need to try again.
A user also suggested that you could also leave SNMP as is and change its device index to #.
Note: This solution only works if you are using a network printer. If you encounter problems with the printer configuration, we have prepared a simple guide to help you in such a situation.
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Note: If you can’t open the Settings app, read this article to fix the problem.
We’ve already talked about cases where the printer is obviously offline and can’t be pinged, but here’s the interesting part. There are also situations where the Windows 10 printer is offline but can ping.
In other words, the printer says offline but is connected. So how can this happen and what can you do about it? Don’t worry, we have some tips for you.
Before anything else, you should know that this strange anomaly occurs when your computer is unable to communicate with the printer. The first thing you need to do is check if both devices are connected to the same Wi-Fi network.
Hp Printer Is Offline Or Not Responding
We hope this guide has helped you troubleshoot your printer problems in Windows 10. If you’ve tried all of them and your problem persists, you might have a hardware problem.
In this case, try printing from a different computer or try a different printer. Also, if you are using a wired printer, use a different USB / network cable. Even with today’s advanced printers with all the modern technology, there is nothing more problematic than a printer going offline from time to time. In today’s post, we’ll explain why your printer is offline and how to fix it.
Printers go offline because they cannot communicate with the computer due to external factors. There can be any number of reasons why the printer is offline and you can solve the real cause by following these steps.
This step-by-step troubleshooting guide can be used with all kinds of printer brands, such as Brother, Canon, Epson, HP, Samsung, Lexmark, Ricoh, Toshiba, Konica Minolta, etc.
Fix: Can’t Remove The Printer In Windows 10/11
Failure to connect to the computer is the main reason why the printer goes offline. Depending on the age of your printer, the version of the drivers in use, and their compatibility with the connected computer, the cause of this problem varies from case to case.
The most common and main reason for this problem is missing or outdated driver updates. Printer drivers are important pieces of software that help its hardware function properly. Failure to do so will cause the printer to run slowly, causing frequent printing problems.
Another common reason related to this problem is your printer being idle for a long time. If the printer has been idle for many hours, it will probably go into sleep mode. This is an effective way to save energy in modern printers if they are not in use most of the day. An easy way to wake up the printer is to press the power button for 1 second. This will ensure that your printer is up and running before it receives any print command.
Your printer is probably offline because there is no communication with the connected computer. The cause of this error can be software or hardware related. To further narrow down the problem, we are sharing a small list of steps to get your printer back online.
Fix Offline Status Error Message Of Your Hp Printer By Hp Printer Technical Support
The main cause of printer going offline on Macs is software incompatibility. The driver installed in the printer may be outdated, damaged, or infected with malware. Make sure your computer and printer have the latest software and drivers installed. Follow the step-by-step guide below to troubleshoot and fix the offline printer issue on Mac.
If your HP Printer for Mac operating system is not responding or the printer status is offline, please follow the instructions below
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